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White Waves
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FAQS

  • Can I get a bulk discount?
    Yes! We offer special pricing for group orders, whether for corporate travel kits, retreats, bridal parties, or team events. Contact us for more info.
  • How can I get help with order changes or tracking?
    If you made an error in your email or shipping info, contact us as soon as possible. Once an order ships, we can’t cancel it, but you can still return it. If your tracking hasn’t updated, give it 24–48 hours. Still need help? We’re happy to assist. Contact us here.
  • How big is The Wander Pillow? Will it fit in my bag?
    Yes! The Wander Pillow is compact and lightweight. It clips directly onto your carry-on, backpack, or purse with the included strap, so no need to stuff it inside unless you want to.
  • My package says “Delivered,” but I didn’t get it, what should I do?
    First, check around your delivery area and places like the porch, side door, neighbors. If nothing turns up within 48 hours, contact the carrier or email us and we’ll help track it down.
  • Who can benefit from the Wander Pillow?
    The Wander Pillow is ideal for frequent flyers, road trippers, cruise enthusiasts, or anyone who enjoys napping in comfort, whether on a plane, in a car, or even during a lunch break.
  • Is the blanket detachable?
    No, and that’s on purpose. The blanket is sewn in and folds right into the pillow for easy access, so you never lose it or leave it behind. (We’ve been there.)
  • What now?
    Your Wander Pillow™ will ship within 5–7 business days. You’ll receive a confirmation email with tracking once it’s on its way.
  • Orders in the USA are shipped free?
    Yes! Shipping is free in the USA with no minimum purchase required. International shipping rates apply based on your destination.
  • What is your return and refund policy?
    If you’re not completely satisfied, you can return your pillow within 30 days of delivery. Items must be unwashed, unworn, and with original tags. Once we receive your return, we’ll issue a full refund.
  • What kinds of defects are covered by your warranty?
    Our 1‑year limited warranty covers manufacturing defects such as stitching issues, broken toggles, or fabric flaws. It does not cover normal wear-and-tear or preference-based returns (e.g., wrong color).
  • How do I clean The Wander Pillow?
    To clean The Wander Pillow, remove the memory foam insert, then machine wash the cover and blanket on cold. Lay flat to dry. Easy!
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