top of page
FAQS
Once your order ships, you’ll get a confirmation email with your tracking info. Just click the tracking link to follow your package’s journey. If you can’t find the email, be sure to check your spam or promotions folder too!
If your order hasn’t shipped yet, there may still be a chance to make a change. Reach out to us as soon as possible with your order details, and we’ll do our best to help before it hits the road.
Absolutely! The Wander Pillow is designed to be compact and travel-friendly, so it’s easy to pack in a carry-on, backpack, or tote. It’s made for travelers who want comfort without the bulk.
Very easy! The Wander Pillow is designed to stay compact and travel-friendly, so you can tuck it into a carry-on, backpack, or tote without extra bulk. It’s made for comfort that travels light.
Yes! We offer special pricing for group orders, whether for corporate travel kits, retreats, bridal parties, or team events. Contact us for more info.
Start by checking around your home—porch, mailbox, side door, or with neighbors. If it still hasn’t turned up after 48 hours, contact the carrier or email us so you can get help tracking it down.
It’s a great fit if you travel often, commute regularly, or just want more comfort on the go! If you love having cozy neck support and a built-in blanket in one compact design, this one’s made for you.
The blanket is built right into The Wander Pillow—no loose piece to pack, lose, or leave behind! It folds neatly inside the pillow for easy, cozy travel. 😊
Just unzip, unfold, and pull out the blanket whenever you want extra warmth. When you’re finished, tuck it back inside so everything stays neatly packed and ready for your next trip.
Welcome to the Wander family! ✈️ You’ll get an email with your Wander Care Guide, and then another email with tracking once your order ships. To help make sure you don’t miss it, mark us as a safe sender and keep an eye on your inbox.
You’ll get free shipping on U.S. orders over $90. If you’re ordering internationally, shipping costs depend on where you live and show up at checkout.
We want you to love your travel comfort! If you’re not happy with your order, please review our return and refund policy for eligibility details and next steps. If you still have questions, reach out to us and we’ll help point you in the right direction.
Your 1-year limited warranty covers manufacturing defects like stitching issues, broken toggles, or fabric flaws. It doesn’t cover normal wear and tear or returns because of personal preference, like color changes.
The Wander Pillow is designed with real-world travel in mind, so it’s made to be easy to care for. For the best results, follow the cleaning instructions on the care label or product page. That helps keep your pillow cozy, fresh, and ready for your next trip!
Yes—our founder auditioned for Shark Tank in Las Vegas in January 2025. It’s been an exciting milestone in our story! If you found us through Shark Tank, you can use code SHARK10 for 10% off your order while it’s available. 🦈
Yes — we do ship beyond the USA! International shipping rates and delivery times depend on your destination, so you’ll see the details at checkout. If you’re shopping from abroad, don’t worry — we’ll help get cozy travel comfort on its way to you.
Shipping times can vary depending on where you’re located and the shipping method chosen at checkout. U.S. orders and international orders may arrive on different timelines, and you’ll see the most accurate estimates during checkout or in your tracking info once your order ships.
We’ve made checkout super flexible! You can pay with credit card, PayPal, Afterpay, and other supported payment options shown at checkout. Just pick the one that works best for you and you’re good to go!
Wander Rewards is our way of saying thanks for shopping with us! You earn points when you buy, and you can redeem them for discounts and other perks. It’s a simple way to save while you stock up on travel comfort.
Yes, and it makes an awesome gift! You can give travel comfort with a Wander Pillow gift card, or surprise a frequent flyer with a cozy upgrade they’ll actually use. It’s a thoughtful pick for birthdays, holidays, and every trip in between.
You can find the latest material information on the product page. If you want to double-check the details before you buy, that’s the best place to look or you can reach out to us for help.
Wander Pillow FAQ - Details and Return Policy Information
The Wander Pillow® is your ultimate travel companion, featuring an integrated blanket for unmatched comfort. With secure transactions and a dedicated return and refund policy, shopping for your perfect travel accessory has never been easier. Explore our innovative design and enjoy peace of mind with our return and refund policy, ensuring satisfaction with every purchase.
bottom of page