
FAQS
Once your order ships, you’ll get a confirmation email with your tracking info. Just click the tracking link to follow your package’s journey. If you can’t find the email, be sure to check your spam or promotions folder too!
If your order hasn’t shipped yet, there may still be a chance to make a change. Reach out to us as soon as possible with your order details, and we’ll do our best to help before it hits the road.
Absolutely! The Wander Pillow is designed to be compact and travel-friendly, so it’s easy to pack in a carry-on, backpack, or tote. It’s made for travelers who want comfort without the bulk.
The Wander Pillow is designed to stay compact and carry-on-friendly, so it’s easy to tuck into a backpack, tote, or suitcase. For the most accurate packed and unfolded measurements, check the product page before you travel.
Yes! We offer special pricing for group orders, whether for corporate travel kits, retreats, bridal parties, or team events. Contact us for more info.
Start by checking around your home—porch, mailbox, side door, or with neighbors. If it still hasn’t turned up after 48 hours, contact the carrier or email us so you can get help tracking it down.
It’s a great match for frequent flyers, road trippers, commuters, and comfort-lovers of all kinds. If you want neck support and a cozy blanket in one travel-friendly piece, you’re definitely in the right place!
The blanket is built right into The Wander Pillow—no loose piece to pack, lose, or leave behind! It folds neatly inside the pillow for easy, cozy travel. 😊
It’s super simple! Just unzip The Wander Pillow, unfold the blanket, and get cozy. When you’re done, fold it back inside and zip it up again so everything stays neat, compact, and ready for your next stop.
If you placed an order... Welcome to the Wander Family! ✈️ Your neck is going to thank you.
Check your inbox, we’re sending your 'Wander Care Guide' right now so you’re ready for Day 1. To make sure you get your tracking number (and avoid the dreaded spam folder), please mark us as a 'Safe Sender' now.
We’ll notify you the second your package hits the road. Ready for your best sleep ever?"
You’ll get free shipping on U.S. orders over $90. If you’re ordering internationally, shipping costs depend on where you live and show up at checkout.
We want you to love your travel comfort! If you’re not happy with your order, please review our return and refund policy for eligibility details and next steps. If you still have questions, reach out to us and we’ll help point you in the right direction.
Your 1-year limited warranty covers manufacturing defects like stitching issues, broken toggles, or fabric flaws. It doesn’t cover normal wear and tear or returns because of personal preference, like color changes.
The Wander Pillow is designed with real-world travel in mind, so it’s made to be easy to care for. For the best results, follow the cleaning instructions on the care label or product page. That helps keep your pillow cozy, fresh, and ready for your next trip!
Yes—our founder auditioned for Shark Tank in Las Vegas in January 2025. It’s been an exciting milestone in our story! If you found us through Shark Tank, you can use code SHARK10 for 10% off your order while it’s available. 🦈
Yes — we do ship beyond the USA! International shipping rates and delivery times depend on your destination, so you’ll see the details at checkout. If you’re shopping from abroad, don’t worry — we’ll help get cozy travel comfort on its way to you.
Shipping times can vary depending on where you’re located and the shipping method chosen at checkout. U.S. orders and international orders may arrive on different timelines, and you’ll see the most accurate estimates during checkout or in your tracking info once your order ships.
We’ve made checkout super flexible! You can pay with credit card, PayPal, Afterpay, and other supported payment options shown at checkout. Just pick the one that works best for you and you’re good to go!
Wander Rewards is our way of saying thanks for shopping with us! You earn points when you buy, and you can redeem them for discounts and other perks. It’s a simple way to save while you stock up on travel comfort.
Yes, and it makes an awesome gift! You can give travel comfort with a Wander Pillow gift card, or surprise a frequent flyer with a cozy upgrade they’ll actually use. It’s a thoughtful pick for birthdays, holidays, and every trip in between.
We use travel-friendly materials chosen for comfort, support, and easy everyday use. For the most up-to-date fabric and fill details, check the product page or reach out to us anytime—we’re happy to help!
